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Quick answers
Where is my order?
Rentals normally arrive 10 to 14 days before your event, and you get a tracking email when your order ships. To check your order status, click here.
My tuxedo doesn’t fit. What do I do?
For rentals, use the Online Exchange Form to request a new size. Sizing replacements are free within 48 hours of delivery. For purchases, start a return.
Can I edit my order?
Yes, rental orders can be changed up to 21 days before your event. Send us a message above with your order number.
How do I return my rental?
Put everything back in the box, attach the prepaid return label, and drop it at any UPS location within 3 days after your event. Picked up in store? Return it to our Palmyra showroom.
Can I cancel my order?
Rental orders can be cancelled up to 21 days before your event for a refund, minus a $35 cancellation fee. Send us a message above with your order number.
More answers in our Help Center.
Other ways to reach us
The Tuxedo Club Showroom, 520 Cinnaminson Ave, Palmyra, NJ 08065
Respectful Communication
We understand that wedding planning can be stressful, but being frustrated does not excuse rude or disrespectful behavior toward our staff. Our team is here to help, and we expect all communication to remain respectful. If a customer becomes rude, abusive, threatening, or otherwise inappropriate, we may end the conversation and decline further assistance or services. We’re happy to help resolve concerns, but we will not tolerate our staff being mistreated.