Rentals & Purchases

Exchanges & Returns

If something isn’t right, we’ll help you get it sorted. 

Did you rent or buy your order?

I rented

Exchange a rental

Exchange before your event. Return everything after.

  • Wrong size? Free exchange within 48 hours of delivery.
  • Different style? Style changes are $15.
  • After your event, send everything back within 3 days with the prepaid label in your box, or drop it off at our Palmyra, NJ showroom.
Start My Exchange →
I bought

Return a purchase

Send it back for exchange credit or a refund.

  • Within 30 days of delivery and before your event date.
  • Unworn and unaltered, with the original tags.
  • Exchange credit for the full value, or a refund minus shipping. We email your prepaid label within 24 hours.
Start a Return →

Not sure what you ordered? Find My Order
Questions? Email info@thetuxedoclub.com