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Ordering & Rentals

How does renting work?

Pick your look, enter your sizes online (or get measured at our Palmyra, NJ showroom), and we ship your full outfit about 2 weeks before your event. After the event, return everything in the same box with the prepaid label.

When should I place my order?

We recommend ordering at least 1 month before your event to avoid rush fees.

Can I buy instead of rent?

Yes. Most styles are available to rent or to own - just choose Own on the product page to buy the coat and pants (and any accessories) instead of renting.

Sizing & Fit

How do I get my size?

Take our quick online fit quiz - no tape measure needed. Answer a few basics and our fit team turns that into your exact sizes. Prefer in person? Get measured at our Palmyra, NJ showroom.

What if something doesn't fit?

If anything doesn't fit, just let us know with 48 hours of delivery and we'll ship a replacement at no charge.

Do you offer in-person fittings?

Yes! Book an appointment to be fitted at our NJ showroom. Or, if you live far away from us, you may get measured locally and send us your measurements.

Note: In-person fittings are optional but not required to get a great fit. Our Online Size Form can fit you in just 2-minutes.

Shipping & Delivery

When will my order arrive?

With free shipping, rentals arrive about 10-14 days before your event, so you have plenty of time to try everything on.

Want it earlier? Add Early Delivery at checkout for only $25.

How much does shipping cost?

Shipping is free for orders over $139 and rentals include free return shipping.

If you need your rental sooner, we offer optional early delivery upgrades at checkout.

Purchase orders are subject to standard shipping rates shown at checkout.

Returns & Exchanges

How do I return my rental?

Put everything back in the box, attach the prepaid return label, and drop it at any UPS location within three days after your event.

What happens if I return it late?

Late returns incur a daily fee until the outfit is back with us. Returning within three days after your event avoids any charges.

Payment

What payment methods do you accept?

All major credit and debit cards.

Is there a damage waiver?

A $10 damage waiver is included on every rental. It covers normal wear and minor mishaps, so you don't have to stress about a small stain or scuff.

Weddings & Groups

How do I outfit my wedding party?

Build one look, then invite everyone by text or email to size themselves and order. From your dashboard you can track who is sized and who has ordered - no group chat required.

Are there group or groom perks?

Yes. Wedding parties of five or more (the groom plus four paid) get a credit worth up to $200 to use on a rental or a purchase, plus 25% off ring-bearer attire. Start a group order and we'll set your party up.

Still need help?

Our team is happy to help - reach out and we'll get you sorted.